Brad's Towing Service, Inc. "Exceeding the Standard"

Impounded Vehicles

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(a) Release of vehicles. The VSF must comply with the following requirements when releasing vehicles.

(1) The VSF shall comply with all provisions of Texas Occupations Code, Chapter 2308, Subchapter J, relating to the rights of the owner of a stored vehicle, including providing the name, address, and telephone number of:

(A) the justice court that has jurisdiction in the precinct in which the vehicle is towed; and

(B) the name, address and telephone number of the person or law enforcement agency that authorized the tow.

(2) The VSF shall provide the owner or the owner's representative with a tow ticket. The tow ticket may be combined with a VSF Invoice; provided, the combined tow ticket and VSF Invoice comply with the following requirements:

(A) tow charges must be separated from VSF storage charges and each category of charges must be preceded by a heading or label identifying the charges as "Tow Charges" or "Storage Charges";

(B) tow charges must appear on the combined statement of charges exactly as stated on the tow ticket prepared by the tow operator and provided to the VSF at the time the vehicle is presented for storage; and

(C) the combined statement of charges meet and contain all required elements of a separate VSF invoice and tow ticket; provided the license number and name of the tow operator may be excluded.

(3) The VSF shall allow the vehicle owner or authorized representative to obtain possession of the vehicle at any time between the hours listed on the facility information sign posted as described in §85.1003, upon payment of all fees due, presentation of valid identification (Texas drivers license or other state or federally issued photo identification), and upon presentation of:

(A) a notarized power-of-attorney;

(B) a court order;

(C) a certificate of title;

(D) a tax collector's receipt and a vehicle registration renewal card accompanied by a conforming identification;

(E) name and address information corresponding to that contained in the files of the Texas Department of Motor Vehicles;

(F) a current automobile lease or rental agreement executed by the operator of the vehicle or a person holding a power of attorney executed by the person named in the lease agreement;

(G) appropriate identification of any state or federal law enforcement agency representative; or

(H) the most recent version of a department-approved form or electronic version of a department-approved form published on the department's website; which the VSF must make available to the vehicle owner or person seeking possession of or access to the vehicle.

(4) A VSF may not refuse to release a vehicle to the owner or operator of the vehicle or require a sworn affidavit of the owner or operator of the vehicle solely because the owner or operator presents valid photo identification issued by this state, another state, or a federal agency that includes a different address than the address contained in the title and registration records of the vehicle.

(5) A VSF must accept evidence of financial responsibility (insurance card), as required by §601.051, Transportation Code, as an additional form of identification that establishes ownership or right of possession or control of the vehicle.

(6) Paragraph (3) does not require a VSF to release a vehicle to the owner or operator of the vehicle if the owner or operator of the vehicle does not:

(A) pay the charges for services regulated under this chapter or Chapter 86 of this title, including charges for and associated with delivery or storage of the vehicle; and

(B) present valid photo identification issued by this state, another state, a federal agency or a foreign government.

(7) If it accepts vehicles 24 hours a day, all VSFs shall have vehicles available for release 24 hours a day within one hour's notice.

(8) If a VSF does not accept vehicles 24 hours a day, such facility must have vehicles available for release within one hour between the hours of 8:00 a.m. and midnight Monday-Saturday and from 8:00 a.m. to 5:00 p.m. on Sundays except for nationally recognized holidays. It is not the intent of this section to require release of vehicles after midnight, and refusal to release after that time, even with notice after 11:00 p.m., is not a violation of this section.

(9) For purposes of determining when the one hour for release of a vehicle starts, the VSF must clearly note on the receipt the time of the call requesting vehicle release and have the person requesting release separately initial the notation.

(b) A VSF may not require an owner, operator or agent of an owner or operator of a vehicle to sign an authorization or release form to release the vehicle from the VSF if that form:

(1) changes the status of the law enforcement initiated tow from a nonconsent status to a consent tow status;

(2) changes the status of the storage resulting from a nonconsent tow from a nonconsent storage status to a consent storage status; or

(3) imposes any additional charges not regulated by the department.

(This form can be downloaded by following the "Removal and/or Inspection of a Motor Vehicle at a VSF" link below) 


In the event a vehicle has been impounded by a Law Enforcement Agency due to an arrest, an "Impound Sheet" must be obtained from the arresting agency before the vehicle can be released. This "Impound Sheet" is in addition to the above requirements for release. 

When a Law Enforcement Agency places a "HOLD" on a vehicle and its
contents, it is the responsibility of the vehicle owner to work with the
agency to get the "HOLD" released before the vehicle storage facility
can release the vehicle or its contents.

We accept Cash, Credit Cards, and Debit Cards as payment for the release of a vehicle. 
Under NO circumstances will a personal check be accepted for payment on an
impounded vehicle. 

Recently purchased vehicles are allowed 20 days to transfer ownership per the State of
Texas. 

Fees:

Per Diem Charges:


Daily Storage:   (Under 25' in length)     $20.00 plus tax
                       (Over 25' in length)       $35.00 plus tax
Impound Fee:                                     $20.00
Notification Fee:                                 $50.00

Please understand that Impound, Storage, and Notification fees are
regulated by the "Department of Licensing and Regulation".


Any complaints may be directed to:

TDLR Enforcement Division
P.O. Box 12157
Austin, TX 78711
1-800-803-9202
1-512-239-5600
1-512-539-5698 (Fax)
website: http://www.license.state.tx.us/Complaints/

1630 Riverview Dr. * Lewisville, TX 75056 * Phone: 972-939-TOWZ (8099) * Fax: 972-939-6441